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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 504
Experience:  Computer Software Support specialist for more that 10 years
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I can't seem to open all my microsoft applications, just

Customer Question

i can't seem to open all my microsoft applications
JA: How long has this been going on?
Customer: just today
JA: What troubleshooting have you tried?
Customer: none
Submitted: 3 months ago.
Category: Software
Expert:  John replied 3 months ago.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you. Could you please answer the following question.

When you say Microsoft applications do you mean Microsoft office applications like Word,Outlook,Excel etc?

Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 or any other?


Note: - Please reply using the box below.

Customer: replied 3 months ago.
the office applications
Customer: replied 3 months ago.
no i am not using windows
Customer: replied 3 months ago.
Its OS x operating system
Expert:  John replied 3 months ago.

I am not familiar with Mac OS's.

Did you purchase this Microsoft office online and do you have the activation key for it?

Customer: replied 3 months ago.
purchase the cd but don't have the activation key with me right now
Expert:  John replied 3 months ago.

Usually the CD box has the key for it could you please check in it and let me know.