How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 504
Experience:  Computer Software Support specialist for more that 10 years
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I am a Comcast customer and Norton is saying expired and

Customer Question

I am a Comcast customer and Norton is saying expired and will not download. Can you help?
Submitted: 3 months ago.
Category: Software
Expert:  John replied 3 months ago.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you. Could you please answer the following question

Are you trying to re-install the Norton that comes with Comcast ?

Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 or any other?


Note: - Please reply using the box below.

Expert:  John replied 3 months ago.

Checking to see whether you still need help Norton issue.

Please let me know.



Note:-To reply back to me use the reply box below.

Expert:  caraleneK replied 3 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.If you like i can log on to your machine and help you. Waiting your feedback