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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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I am a Comcast customer and Norton is saying expired and

Customer Question

I am a Comcast customer and Norton is saying expired and will not download. Can you help?
Submitted: 8 months ago.
Category: Software
Expert:  John replied 8 months ago.

Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you. Could you please answer the following question

Are you trying to re-install the Norton that comes with Comcast ?

Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 or any other?

Sincerely,
John

Note: - Please reply using the box below.

Expert:  John replied 8 months ago.

Checking to see whether you still need help Norton issue.

Please let me know.

Sincerely,

John

Note:-To reply back to me use the reply box below.

Expert:  caraleneK replied 8 months ago.

Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.If you like i can log on to your machine and help you. Waiting your feedback

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