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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 504
Experience:  Computer Software Support specialist for more that 10 years
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Does the Brookstone i Converter work with Windows 7? I have

Customer Question

Does the Brookstone i Converter work with Windows 7? I have installed and reinstalled the software three times but it does not scan slides or film.
Submitted: 3 months ago.
Category: Software
Expert:  Quiksilver07070 replied 3 months ago.

Hello and thank you for choosing


Can you show me on the internet....WHAT this device looks like, and if possible where it can be purchased online?

I want to see what this device i see it is a Mains Power Adaptor.......for Traveling. That allows for you to connect to power outlets across the globe?

Is that correct?

Customer: replied 3 months ago.
No, it is a scanner that connects to your computer and sends pictures to the computer via software and a USB.
Customer: replied 3 months ago.
This is the device.
Expert:  Quiksilver07070 replied 3 months ago.

Thank you for the pictures....very helpful!


Although i still have a question.

Was it MADE by Brookstone?

Can you look at the bottom of the device......look for a model or serial number....or look for ANYTHING that would identify this device.


The front only says iConvert......and that is not enough to get the necessary documents that allow me to help you fix this issue.


Please let me know.....or take some more pictures.....of all the sides of the device please.

Customer: replied 3 months ago.
The designation 'Brookstone Design USA' is on the lower back and FC Film Sxanner FS-500-4, 08342 is on the bottom.
Expert:  Quiksilver07070 replied 3 months ago.

Thank you for the information, and i apologize for the delay.


This device is not very popular or common, so its challenging to find the necessary documents.


I am working on this, it just might take longer than expected.


Most likely a few hours, as i have to make a few calls, and have the docs sent to me in email.


I am working on this as fast as i can.


We will get to the bootm of it......please bare with me.

Thank you