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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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Does the Brookstone i Converter work with Windows 7? I have

Customer Question

Does the Brookstone i Converter work with Windows 7? I have installed and reinstalled the software three times but it does not scan slides or film.
Submitted: 9 months ago.
Category: Software
Expert:  Quiksilver07070 replied 9 months ago.

Hello and thank you for choosing JUSTANSWER.com

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Can you show me on the internet....WHAT this device looks like, and if possible where it can be purchased online?

I want to see what this device is......as i see it is a Mains Power Adaptor.......for Traveling. That allows for you to connect to power outlets across the globe?

Is that correct?

Customer: replied 9 months ago.
No, it is a scanner that connects to your computer and sends pictures to the computer via software and a USB.
Customer: replied 9 months ago.
This is the device.
Expert:  Quiksilver07070 replied 9 months ago.

Thank you for the pictures....very helpful!

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Although i still have a question.

Was it MADE by Brookstone?

Can you look at the bottom of the device......look for a model or serial number....or look for ANYTHING that would identify this device.

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The front only says iConvert......and that is not enough to get the necessary documents that allow me to help you fix this issue.

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Please let me know.....or take some more pictures.....of all the sides of the device please.

Customer: replied 9 months ago.
The designation 'Brookstone Design USA' is on the lower back and FC Film Sxanner FS-500-4, 08342 is on the bottom.
Expert:  Quiksilver07070 replied 9 months ago.

Thank you for the information, and i apologize for the delay.

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This device is not very popular or common, so its challenging to find the necessary documents.

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I am working on this, it just might take longer than expected.

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Most likely a few hours, as i have to make a few calls, and have the docs sent to me in email.

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I am working on this as fast as i can.

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We will get to the bootm of it......please bare with me.

Thank you

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