How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 552
Experience:  Computer Software Support specialist for more that 10 years
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

Help me get in web site forgot the old email address and

Customer Question

help me get in web site forgot the old email address and password ***** new email address and password ***** to install Norton security premium from Harvey norman for 2computers my email address is***@******.*** and can text my phone on0448197507
Submitted: 7 months ago.
Category: Software
Expert:  Richard replied 7 months ago.

Hi there and welcome

Can you give me the exact message you get when you fail to sign in please?