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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Software
Satisfied Customers: 36601
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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I refreshed Firefox and now it won't allow me to get

Customer Question

I refreshed Firefox and now it won't allow me to get into google docs.It won't allow me to add an exception.What can I do?Would prefer not to do a remote at this time I just need instructions thank you
Submitted: 9 months ago.
Category: Software
Expert:  Viet - Computer Tech replied 9 months ago.

Hi,

I'm sorry about the issue. Please select Advanced... option and allow it.

Please let me know. Thank you,

Customer: replied 9 months ago.
I said in my original post it won't allow an exception
Customer: replied 9 months ago.
It says it's no possible but then how do people on Firefox use google docs?
Expert:  Viet - Computer Tech replied 9 months ago.

I'm sorry. I'm researching on this issue. Thank you,

Customer: replied 9 months ago.
It won't even let me open google.con
Expert:  Viet - Computer Tech replied 9 months ago.

Are other websites working fine?

Is the date and time correct on your computer?

What's your antivirus / security program, if any?

Customer: replied 9 months ago.
Please close this question thanks
Expert:  Viet - Computer Tech replied 9 months ago.

You're welcome. You got the issue fixed? OK, this is being closed per your request. If you still need help with anything else, please let me know any time. Thank you,

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