How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Jess M. Your Own Question
Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 597
Experience:  Computer Software Support specialist for more that 10 years
49766785
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I am a google play music pay subscriber - we just moved and

Customer Question

I am a google play music pay subscriber - we just moved and got new system routers, etc.
I fine I must re-establish my connection to GMP via Sonos - it doesn't seem to recognize my established email address, and my password.
On the help area, it asks me for the month and year I signed up - I forget that ! If I had to guess, I would say maybe 8 or 10 months ago.
Can you help ?
My phone number is ********** (in Vancouver BC).
Thank you - Gordon Caulder
Submitted: 11 months ago.
Category: Software
Expert:  Jason Jones replied 11 months ago.

Hello,

I am the person that will be helping you today.

Which account is giving you the problem? Is it a Sonos account or GMP account?

I will be standing by, looking forward to your response.

Thank you,
Jason

Related Software Questions