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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 504
Experience:  Computer Software Support specialist for more that 10 years
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Wrong explanation,I think,. took Firefox and want my old

Customer Question

wrong explanation,I think,. took Firefox and want my old menu bar back. I,ll
JA: How long has this been going on?
Customer: give uo Firefox but they said my old bar is archived and were trying to help me get it back. I really need it except for the add ons on right side of menu
JA: What troubleshooting have you tried?
Customer: bar. Can you help?Grateful me.
JA: The software expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Could Facebook be put on the menu Bar?Anything else--no thanks
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Software Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: Software
Expert:  Jason Fenoglio replied 3 months ago.

Hi my name is ***** ***** I can assist you. I just want to make sure I get this straight, did you lose the favorites bar in Firefox and you want to get it back?