I'm sorry about the issue. What's the model of your computer? Is it a new computer?
Does it have windows xp, vista, or 7 or 8 or 10?
Does it show a name or username at the password ***** login screen?Does it show an email address at the password ***** login screen?Please reply at the box below. Thank you,
Please stay with me on this web page. Please type at the box below at this web page, then click on the Send button below to communicate with me, so I can help. Thank you,