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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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My Adobe Acrobat has completely conked out and I cannot open

Customer Question

My Adobe Acrobat has completely conked out and I cannot open any documents - it goes straight to the error message. I have not received any reply so I would like some help with this.
Submitted: 11 months ago.
Category: Software
Expert:  Viet - Computer Tech replied 11 months ago.

Hi,

I'm sorry about the issue. What's the error or message?

Do you have windows xp, vista, or 7, or 8, 10?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Expert:  Viet - Computer Tech replied 11 months ago.

Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you,

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