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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 574
Experience:  Computer Software Support specialist for more that 10 years
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Cant get on msn game zone, started today, none, no,

Customer Question

cant get on msn game zone
JA: How long has this been going on?
Customer: started today
JA: What troubleshooting have you tried?
Customer: none
JA: The software expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: no
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Software Technician about your situation and then connect you two.
Submitted: 9 months ago.
Category: Software
Expert:  Viet - Computer Tech replied 9 months ago.

Hi,

I'm sorry about the issue. Is there any error or message?

Do you have windows xp, vista, or 7, or 8, 10?

Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?

Please reply at the box below. Thank you,

Customer: replied 9 months ago.
no
Expert:  Viet - Computer Tech replied 9 months ago.

Do you have windows xp, vista, or 7, or 8, 10?

Please reply at the box below. Thank you,

Customer: replied 9 months ago.
No thanks
Expert:  Viet - Computer Tech replied 9 months ago.

I'm sorry. Is there any issue? We guarantee our service, so don't worry. I guarantee to fix the game issue for you. Please reply at the box below. Thank you,

Customer: replied 9 months ago.
I don't have the time so cancel
Expert:  Viet - Computer Tech replied 9 months ago.

Sorry, don't worry, can we continue later or tomorrow or whenever you are available? Please let me know. Thank you,

Customer: replied 9 months ago.
Not tomorrow just cancel
Expert:  Viet - Computer Tech replied 9 months ago.

I'm sorry. No problem, we are canceling this per your request. If you still need help with this issue or with any other computer issue in the future, please come back any time as you wish; we guarantee our service. Thank you,