I'm sorry about the issue. Is there any error or message?
Do you have windows xp, vista, or 7, or 8, 10?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
I'm sorry. Is there any issue? We guarantee our service, so don't worry. I guarantee to fix the game issue for you. Please reply at the box below. Thank you,
Sorry, don't worry, can we continue later or tomorrow or whenever you are available? Please let me know. Thank you,
I'm sorry. No problem, we are canceling this per your request. If you still need help with this issue or with any other computer issue in the future, please come back any time as you wish; we guarantee our service. Thank you,