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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 504
Experience:  Computer Software Support specialist for more that 10 years
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I have a Excel spreadsheet question... am I in the correct

Customer Question

I have a Excel spreadsheet question... am I in the correct place to do that, and if so, how do I send a copy of the file so you can understand/answer my question???
Submitted: 3 months ago.
Category: Software
Expert:  The-PC-Guy replied 3 months ago.

if you see a paperclip icon you can use that to attadch a file

Customer: replied 3 months ago.
Where do I "enter" my question (what tab on the web page, i.e., is it "MY QUESTIONS" tab, or is it "CONTACT US" tab)??? I've never used this type of method, so it is not obvious.
Customer: replied 3 months ago.
Once I understand the "correct" method of submitting a question, I expect it will be clear...
Customer: replied 3 months ago.
finally, I realize this is not a chat room, but when I ask a simple question, is it treated the same as more "involved/detailed/technical" questions? ...or would I expect a different type reply?
Expert:  The-PC-Guy replied 3 months ago.

hi, I am sorry that I cannot answer questions about how to use the site. I am just a constultant and can help with your excel question though. I do not know what you see on your screen.

for help using the site, please contact them

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