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Jason Fenoglio
Jason Fenoglio, Sr. Systems Engineer
Category: Software
Satisfied Customers: 259
Experience:  Sr. Systems Engineer
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I am trying to use goto my pc printer I keep getting a

Customer Question

I am trying to use goto my pc printer I keep getting a message that one note needs to start first
JA: How long has this been going on?
Customer: I just started using the host computer today and it is running windows 10 I am using HP LaserJet P1102W
JA: Just to clarify, what's the make and model of your machine, and what operating system are you running?
Customer: Windows 10 on the host computer and the printer is HP LaserJet P1102W
JA: What troubleshooting have you tried?
Customer: I just was trying to get onenote to run for the first time and then when that didn't work I went looking for some help.
JA: The software expert can solve this for you. Anything else you want him to know before I connect you two?
Customer: Not that I know of
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Software Technician about your situation and then connect you two.
Submitted: 3 months ago.
Category: Software
Expert:  Jason Fenoglio replied 3 months ago.

Hi my name is ***** ***** I will be able to assist you today. Is this the error you are receiving, "Before you can use this feature, OneNote must start for the first time." ?

Expert:  Jason Fenoglio replied 3 months ago.

Click in the search bar next to the Start button and search for Control Panel

Open the Control Panel and under Hardware and Sound click View devices and printers
Find the HP LaserJet P1102W printer you want to use
Right click it and choose "Set as default printer"

Then try to print again.

I think the default printer is set to the OneNote printer.

Expert:  Jason Fenoglio replied 3 months ago.

Let me know if this works for you or if you still have the problem, either way.

Expert:  Jason Fenoglio replied 3 months ago.

Did you need any more assistance from me? If you accept my answer, please rate the answer on the stars at the top of the page.