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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 504
Experience:  Computer Software Support specialist for more that 10 years
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I cannot complete the application. I have entered the

Customer Question

I cannot complete the application. I have entered the requested "Proof of Citizenship" with my passport number. The application continued to request it and finally warned me that I could not use the same passport or I would be in violation. I ONLY HAVE ONE PASSPORT (USA).
I discontinued the process for fear of violation.
Please advise. Thank you
Charles K *******
Submitted: 4 months ago.
Category: Software
Expert:  Jess M. replied 4 months ago.

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.

I am very sorry about your issues. Can you please tell me what website are you trying to do this? Also, can I remotely access your computer so that I can directly assist you in submitting that form?

Please let me know by replying to me here so that I can help you further.

Best regards,

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