Please try the following:
- Press at the same time the two keys Windows and R on the keyboard, then type services.msc then click OK. Then there, double-click on the item Windows Firewall in order to open it. Then make sure the Startup type is set to Automatic. Then click on Apply button at bottom. Then click on Start button. Then click on OK, and check.
; Note: If there issue issue starting the Windows Firewall service when doing the above steps, please let me know any error or message.
- If that does not work, open Control Panel. (Then open System and Security if available.) Then open Windows Firewall. Then click on option Turn Windows Firewall on or off if available. Then turn on Windows Firewall there, then click OK at bottom.
; Or press at the same time the two keys Windows and R on the keyboard, then type firewall.cpl then click OK, then turn on Windows Firewall there, and click OK.
- If it still does not work, please press at the same time the two keys Windows and R on the keyboard, then type rstrui then click OK, then the System Restore window should open. Then click on Next, and restore the computer to any date before this issue first occurred, and check.
- If there is still any issue, please let me know all the questions in my previous reply above at this web page.
When you are available, please reply back to continue. Thank you.