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Shefin
Shefin, Software Support Specialist
Category: Software
Satisfied Customers: 5075
Experience:  Working as Tech support specialist with a world famous computer manufacturer
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I keep getting messages like, "a script on this page

Customer Question

I keep getting messages like, "a script on this page may be busy or may have stopped responding", "shockware flash may be busy", "warning: unresponsive script." Are these problems with Firefox or something ele?
Submitted: 8 months ago.
Category: Software
Expert:  Shefin replied 8 months ago.

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

May I know the operating system you are using? Is it Windows 7?

Can I access your computer remotely and check the issue?

Thank you.

S H E F I N

Customer: replied 8 months ago.
It's Windows 8 but it was set up to work like Windows 7.
Expert:  Shefin replied 8 months ago.

Hi,

Please try the instructions in the link below.

https://support.mozilla.org/en-US/kb/adobe-flash-plugin-has-crashed

Or https://support.mozilla.org/en-US/kb/warning-unresponsive-plugin

If the issue persists, or you have any questions, please be back and let me know.

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!

S H E F I N

Customer: replied 8 months ago.
I have logged into the flashplayer page. Does your $39 include walking me through all the suggestions they give me?
Expert:  Shefin replied 8 months ago.

Hi,

Yes. To get the issue resolved. Are you able to follow the instructions and resolve the issue?

thank you.

S H E F I N