Hello my name is***** will be assisting you today. I am sorry to hear that you are having such trouble. I will try my best to help you
Is this favorites list on Internet explorer,if not could you please explain which favorites list it is?
Which is the operating system installed in the PC.Is it Windows Vista, Windows 7, windows 8, Windows 10 or any other?
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Sir/Ma’am please answer my above questions so that i can help you better.
Sir/Ma'am checking to see whether you still need my help.
Please let me know.
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Hello, do you still need help with this?Martin