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Hi Larry, my name is ***** ***** I'd love to help you with your question. Do you have the document on a website I can look at to try to help you troubleshoot?
Hello Larry - I totally see what you are saying now. I can't search the pdf on my browser or even if I download it. Pretty sure it's due to something Adobe added to PDF formats awhile back, I think I remember this is how PDF's used to be. I assume these files prior to being added to your website are able to searched in a PDF reader, correct?
I checked with my wife who is a web dev, but she doesn't work with pdfs. I'll have to research this and get back to you. I'll try to have an answer for you as fast as I can, but I don't know the issue off the top of my head.
What's the process and program you are using to add the files to your webserver?
Okay, what program are you using to create the these PDFs? Are they given to you by someone else and you don't know, but you have them searchable?
Also, what is the process you use when you add them to the webserver. I did a tiny bit of research and I believe there are two possible failure points - when you create and save the PDF and when you upload the file to your website. It sounds based on what you said in your post for this question that after it is saved, but before it is on the website it is searchable, so it must be when you upload it to the website it changes the file to make this problem. So if that's right, I want to zero in on what you are doing so I can try to provide a fix for you.
Just two quick pieces of info you may already know, but in case it helps you...
Sorry Larry, I guess I was unclear - I'm waiting to hear from you on this info:
That will let me see if there is a known issue with something you are using. Usually that's the case in these types of situations.
Hi Larry, I just got back from my vacation over the 4th of July, wondering if you wanted to pick up where we left off? If you can please answer the questions from my previous post, we can keep going with getting your issue solved.