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Byron
Byron, Computer Support Specialist
Category: Software
Satisfied Customers: 2719
Experience:  12 years in operations at a large law firm supporting both retail and specialty applications.
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Photoshop and elements disk came with yellow card with

Customer Question

Photoshop and elements disk came with yellow card with reference card number ( version 14. adb-00pe--1452-0056-1002 which is one section short and does not work. Was approved for education version and sent 2 #'s
Product: Adobe Photoshop Elements & Premiere Elements 14.0 MLP UE
Request Date: 21-Jun-2016
Status: Approved – We have verified your eligibility
Green Checkmark
Congratulations, your eligibility verification request has been approved.
ACTIVATION & REGISTRATION INFORMATION:
Product Code: ADB-00PE-1452-0056-1002
Redemption Code: 3YTE-K89S-X92Z-X5MF-2565-9B32
Serial Number Retrieval Information:
You must follow the steps below to retrieve the serial number required to install your software.
Go to http://www.adobe.com/go/getserial
Enter the redemption code
redemption code to short and will not work. Any help would
Submitted: 1 year ago.
Category: Software
Expert:  Byron replied 1 year ago.

Hi. My name is***** you for your question and the opportunity to assist.

Can we do a screen sharing session and I can get this sorted out for you?

Expert:  Byron replied 1 year ago.

Once we have a connection, I'll be able to get this installed for you.

From your computer, please click the link below (after reading this). On the new page, click the green I Agree button and the connection download will begin. When the file has downloaded (Elsinore.ScreenConnect.Client) select Run or Open. If Windows asks, Allow changes to be made. When the file has loaded we should be connected.
http://www.justanswer.com/remotedesktop/join.aspx?Session=9205f509-d399-48ff-9c71-0b9e83b83496

Expert:  Byron replied 1 year ago.

Hi. Here are the serial numbers you need:

Your Premiere Elements 14 serial number is:

1143 4623 8627 1972 0592 7448

Your Photoshop Elements 14 serial number is:

1057 4403 6239 0567 1832 4918

Let me know if any issues else please take a moment before leaving to

rate the service using the stars at the top of the page, then submit and have a

great day.

Expert:  Byron replied 1 year ago.

Download Premiere Elements 14 from this link:

https://helpx.adobe.com/premiere-elements/kb/premiere-elements-downloads.html

and download Photoshop Elements 14 from this link:

https://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-downloads.html

use the serial numbers above when prompted during the installation.

Expert:  Byron replied 1 year ago.

Hi. Did your two programs install successfully?

Expert:  Byron replied 1 year ago.

Let me know if any issues else please take a moment before leaving to

rate the service using the stars at the top of the page, then submit and have a

great day.