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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 555
Experience:  Computer Software Support specialist for more that 10 years
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I have purchased a counseling jurisprudence course through

Customer Question

I have purchased a counseling jurisprudence course through i.counseling.net. When I click on "view" nothing happens. In reading instructions it says I need to have Adobe Acrobat Reader 5.0. All I see when I open my Adobe icon is "Adobe Acrobat Reader DC". I can't seem to open anything up to get to this course. Please help as I am on a pretty tight timeline. Thank you so much. Anita McMillan
Submitted: 8 months ago.
Category: Software
Expert:  Kamil Anwar replied 8 months ago.

Hello & Welcome to JustAnswer. May i connect with you remotely to sort this out for you? Thanks

Customer: replied 8 months ago.
Expert:  Kamil Anwar replied 8 months ago.

I sent the request for remote service. Please accept it then follow steps here to connect with me.

Customer: replied 8 months ago.
I don't want the remote service.
Expert:  Kamil Anwar replied 8 months ago.

No problem. We can continue here. Can you send me the link and the login details so i can login to see why it is not letting you view it?

Customer: replied 8 months ago.
Thank you but I was able to find it some other way.
Expert:  Kamil Anwar replied 8 months ago.

Welcome. I am glad that the problem has now been resolved.