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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
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I have Adobe (Acrobat Reader DC) Export PDF. Firstly, all

Customer Question

I have Adobe (Acrobat Reader DC) Export PDF. Firstly, all pdf files that I open (e.g., incoming e-mail attachments) automatically open in the Convert program. I don't want that. I want some pdf files to stay as pdf. Secondly, when I try to save or print a file without converting it, the "saved" file is corrupted and cannot be opened or printed.
How do I make Export PDF go away when I don't want to convert? Or, how can I save a pdf file "as is" without Export opening? Lastly, why won't Export properly save the file in the first place?
I have a tax form that I must complete and print today. Please help.
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Submitted: 5 months ago.
Category: Software
Expert:  Kamil Anwar replied 5 months ago.

Hello & Welcome to JustAnswer. May i connect with you remotely to troubleshoot the issue directly? Thanks