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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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I had some technical support yesterday but have come across

Customer Question

Good morning. I had some technical support yesterday but have come across another problem. I have been trying to reinstall McAfee on my PC but it gets to the stage of the installation where it says I have incompatible software which is AVG Anti-Virus Free edition 2011. When I go to uninstall it, it says that it is not installed so ignores my request for the uninstall. Don't know what to do now.
Submitted: 5 months ago.
Category: Software
Expert:  Dan replied 5 months ago.

Hello and welcome to JustAnswer, I look forward to assisting you today. What you will need to do is install the same version of AVG then uninstall it again to make sure everything is removed.