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Bhavik Joshi
Bhavik Joshi, Software Engineer
Category: Software
Satisfied Customers: 462
Experience:  Product Developer at Computer Science Corporation
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I have replaced the hard drive on my laptop computer and

Customer Question

Hi I have replaced the hard drive on my laptop computer and have installed Adobe Acrobat 7.0 Professional.
Serial Number: 1118 - 1592 - 5538 - 7107 - 3788 - 6398
Activation Number: 2043 - 5588 - 1083 - 3593 - 5513 - 6022 - 4389
Activation type: Normal 24: 24
Please provide the activation code
Submitted: 10 months ago.
Category: Software
Expert:  Bhavik Joshi replied 10 months ago.

Hi Robert, Welcome to JustAnswer

Give me sometime. I will get back to you with my answer on this as soon as possible.

Expert:  Bhavik Joshi replied 10 months ago.

Did you downloaded Adobe with same serial key ?

Customer: replied 10 months ago.
No. From installation discs
Expert:  Bhavik Joshi replied 10 months ago.

Are you getting Activation server unavailable" error message ?

Expert:  Bhavik Joshi replied 10 months ago.

CS2 applications require activation to run. To run a CS2 application, uninstall your existing CS2 application and install a special version that does not require activation. You cannot reinstall from your original discs.

Expert:  Bhavik Joshi replied 10 months ago.

You will have to uninstall you current Adove Acrobat and install as instructed in below screenshots

Expert:  Bhavik Joshi replied 10 months ago.

Let me know if this solves your problem.

Expert:  Bhavik Joshi replied 10 months ago.

One more thing. Please remove serial number ,Activation number and other information from question as it is not safe to share it with others

Customer: replied 10 months ago.
I didn't realize that you weren't part of the Adobe team until after I paid you the $25.
I have managed to contact Adobe and have been told that Adobe Acrobat 7 Professional is not compatible with win 10.
I would not have provided the information that I did had I known that this site is not what it appears to be
Expert:  Bhavik Joshi replied 10 months ago.

Yes you are right this is product is not not compatible with Windows 10 but it can still work on windows 7.

Customer: replied 10 months ago.
I would like to have my payment of $25 refunded
Expert:  Bhavik Joshi replied 10 months ago.

For that you can contact customer service team they will help you with refund.

Expert:  Bhavik Joshi replied 10 months ago.

Thank you for using JustAnswer.

Please rate my service and provide me your valuable feedback.

Customer: replied 10 months ago.
Please tell me how contact the customer service team
Customer: replied 10 months ago.
SB How to
Expert:  Bhavik Joshi replied 10 months ago.

I believe you can contact : 1-***-***-**** for your refund. They will help you out.

Expert:  Bhavik Joshi replied 10 months ago.

Anything else on it from my end ?

Expert:  Bhavik Joshi replied 10 months ago.

or else you can directly do it from here :- http://ww2.justanswer.com/help/how-can-i-request-refund-0

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