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Ask Jason Fenoglio Your Own Question

Jason Fenoglio
Jason Fenoglio, Sr. Systems Engineer
Category: Software
Satisfied Customers: 266
Experience:  Sr. Systems Engineer
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I am trying to watch a power point sent from microsoft on a

Customer Question

I am trying to watch a power point sent from microsoft on a flash drive. Apple will not accept any password ***** have ever used, so I changed it. It won't accept that either. When installing software ,which is what I have to do, is it the Apple password ***** use?
Submitted: 5 months ago.
Category: Software
Expert:  Jason Fenoglio replied 5 months ago.

Hi my name is ***** ***** I can assist you. It's probably asking you for a local user password. One that you user to log on after you boot up.

Customer: replied 5 months ago.
I have one password ***** it does NOT work but it worked for upgrades two minutes ago!
Expert:  Jason Fenoglio replied 5 months ago.

Does it populate the user that it wants you logon with?

Expert:  Jason Fenoglio replied 5 months ago.

Have you tried leaving the password *****?

Expert:  Jason Fenoglio replied 5 months ago.

It is possible that the Powerpoint file is password ***** Especially if none of your passwords are working. Can you send it to me to see if that is the case? You can forward it to my email address,***@******.***