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Richard, Software Specialist
Category: Software
Satisfied Customers: 30207
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
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I have a Mac Mini and have used OpenOffixw successfully 3

Customer Question

I have a Mac Mini and have used OpenOffixw successfully for ocwe 3 years. Recently I downloaded and installed OpenOffice 4.1.2 and now I have a major problem with OpenOffice. Every time I quit OpenOffice the screen goes black and my computer crashes. I must turn my computer Off and then On again order to get the computer to reboot.
Can you solve this problem? Or must I resort to a different software system?
Submitted: 4 months ago.
Category: Software
Expert:  Richard replied 4 months ago.

Hi there and welcome Can you do the following please

Power off the mac

Then start the Mac and hold down the Command and R keys at startup.

Hold these keys until the Apple logo appears. After your computer finishes starting up, you should see a desktop with an OS X menu bar and an OS X Utilities window

choose Disk Utility from the Utilities window, or from the Installer menu if you're started from an installation disc.

Click the First Aid tab.

Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.

Select your Startup Disk (usually named "Macintosh HD").

Click Repair. Disk Utility checks and repairs the disk.

Let this complete and when it has, tell me if you still have the problem please.