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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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When I boot up I get the following message: The current BIOS

Customer Question

when I boot up I get the following message:The current BIOS setting do not fully support the boot device.Go to Advanced > Boot > CSM (Compatibility Support Module) Setting to enable the boot device.-----
I went to Advanced > Boot but found no CSM option
Submitted: 5 months ago.
Category: Software
Expert:  Byron replied 5 months ago.

Hi. My name is***** you for your question and the opportunity to assist.

This is a BIOS setting that needs to be changed. Can you tell me the brand and model

of the computer?

Expert:  Byron replied 5 months ago.

Find it yet?

Customer: replied 5 months ago.
Asus
Expert:  Byron replied 5 months ago.

Model number?

Expert:  Byron replied 5 months ago.

Have you seen anything in the BIOS that will allow you to change UEFI boot to legacy?

Expert:  Byron replied 5 months ago.

What version of windows originally came on the computer?

Customer: replied 5 months ago.
7
Expert:  Byron replied 5 months ago.

Thank you. Got a model number?

Customer: replied 5 months ago.
No
Expert:  Byron replied 5 months ago.

Is it a laptop or desktop?

Customer: replied 5 months ago.
Desktop purchased in 2013
Expert:  Byron replied 5 months ago.

So, you just upgraded the machine to Windows 10

an now you're getting this: https://www.youtube.com/watch?v=tTSx0sLQNAc

Customer: replied 5 months ago.
Expert:  Byron replied 5 months ago.

Does your BIOS look like this?

https://www.youtube.com/watch?v=s4Un_QpDoRQ