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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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Using windows 7, downloaded Firefox upgrade, now can't open

Customer Question

Using windows 7, downloaded Firefox upgrade, now can't open Incredimail
Submitted: 9 months ago.
Category: Software
Expert:  Shefin replied 9 months ago.

Hello!

Thank you for your question. I amCustomerand I look forward to helping you with your issue today.

Have you tried updating Adobe Flash player too?

Can I access your computer remotely and check the issue?

If the issue persists, or you have any questions, please be back and let me know.

If you appreciate my service, please rate it EXCELLENT by clicking the EXCELLENT (5 Stars) and Submit. My goal is to provide you with excellent service – if you feel you have gotten anything less, please reply back, I am happy to address follow-up questions. Thank you for your business!

Thank you!

S H E F I N

Expert:  Shefin replied 9 months ago.

Hi,

It seems that your payment information is not right. Can you update your payment information for justanswer account, so that I can access your computer remotely and help you resolve the issue.

Thank you.

S H E F I N