I'm sorry about the issue. After downloading, does it have the print icon / option?
Do you have windows xp, vista, or 7, or 8, 10, or mac computer?
Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,
I'm sorry. I'm an independent computer tech. PDF printing is currently working fine on my computer and on many other computers. Please let me know if you'd like to fix this issue for you or not; we guarantee our service. Thank you,
Also, with remote support, you can see everything I do on the screen, and we have an A+ service rating at the Better Business Bureau website:
Remote support is quicker and easier for you as I will do all the troubleshooting steps for you as this issue can be complicated. Otherwise, I can provide written instructions.
A local tech / computer repair shop charges you a lot more.
Remote support connection is processed only if you agree; you did not agree. I can provide written instructions you can use for fixing this issue; we guarantee our service. Also, a local tech / computer repair shop charges you a lot more. OK, we are cancelling this per your request. If you still need help with this issue later on or with any computer issue in the future, please come back any time as you wish; we guarantee our service. Thank you.