Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.
how long have you been using the product and which product is saying its licence is expired, let me know the exact error message you get.
you are basically converting xls file to pdf is that correct?
I am trying to understand the error you are getting is from MS Excel or Adobe pdf converter.
can you post a screen shot of the error you are getting on this chat box.
alright so its not a license error you are getting which you have mentioned in your initial question post. Is that correct?
Its excel which is not functioning and you were able to work fine on excel 2 days back is that correct?
are you using an online excel to pdf software?
when you open any file in excel what happens
does it open up fine and you are able to make changes
or you get a message to activate it
can you open a word document
does it do the same thing in word as well
all the converted files have this problem or just one
ok got it..so if i understand this correctly you opened a pdf file in adobe
there was convert button
you clicked on it to convert it
now you are unable to open the converted file
is that correct
ok so the converted file opens in excel but you can only view it..cannot make changes to it
did you select ready only option when converting the file
i will opt out and let other experts guide you on this
Hi my name is ***** ***** I will be the expert working with you today to help and resolve the problem you have posted.If you want i can log on to your machine to help you as i see you have a dead line for today. Waiting your feedback