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Richard
Richard, Software Specialist
Category: Software
Satisfied Customers: 32161
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
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I am trying to buy game and it keeps telling me purchase can

Customer Question

I am trying to buy game and it keeps telling me purchase can not be completed
Submitted: 7 months ago.
Category: Software
Expert:  Richard replied 7 months ago.

Hi Eileen and welcome

Can you tell me what you have already attempted to do to receive this please?

Thank you

Customer: replied 7 months ago.
I put in my new depot card it still won't let me buy anything
Customer: replied 7 months ago.
Hello!
Expert:  Richard replied 7 months ago.

Thank you

Can you hold the home and power buttons for about 10 seconds on the iPad until you see the Apple Logo then release.

Let the iPad restart and tell me if it now allows you to make a purchase please