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Josh
Josh, Computer Enthusiast
Category: Software
Satisfied Customers: 17527
Experience:  Software expert
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My Computer crashed andI had toupgrade my CPU, now I need to

Customer Question

My Computer crashed andI had toupgrade my CPU, now I need to reinstall my adobe Software, but I am not able to sign into the account, can you help me> Please!!
Submitted: 11 months ago.
Category: Software
Expert:  Quiksilver07070 replied 11 months ago.

Hello Herbert, and thank you for choosing JUSTANSWER.com

Expert:  Quiksilver07070 replied 11 months ago.

Do you know your Adobe Account USERNAME, and PASSWORD?

Expert:  Quiksilver07070 replied 11 months ago.

Oh, and do you know WHY the CPU had to be replaced?

If it was due to OVERHEATING, you will want to fix the ROOT CAUSE of the initial failure. Just FYI

Expert:  Josh replied 11 months ago.

Hi!

If you can remember your Adobe ID (email), you can use this form to reset your password *****: http://adobe.ly/1UkPLln

Expert:  Josh replied 11 months ago.

I have not heard back from you in a while -- If the issue is resolved, please rate our session as EXCELLENT, GOOD, or OK and press Submit so I am credited with helping you otherwise please reply back so we can continue with the issue.