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Josh
Josh, Computer Enthusiast
Category: Software
Satisfied Customers: 18430
Experience:  Software expert
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I paid DC in order to use the edit function but DC does not

Customer Question

I paid for Adobe DC in order to use the edit function but DC does not seem to be acknowledging my payment and I can't access the edit function.
Submitted: 1 year ago.
Category: Software
Expert:  Josh replied 1 year ago.

Hi,

Thank you for contacting us about your issue. For this type of issue, it is easiest if I connect to your computer and perform the fix for you so that you can sit back, relax, and watch the process being completed rather than trying to follow complicated steps.

I am sending you a remote services offer so that I can connect. After you accept the offer, I will provide you with the steps so I can connect. Please allow 1-2 minutes for the offer to appear.