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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 504
Experience:  Computer Software Support specialist for more that 10 years
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I was informed that I may have a virus so I should select Fix

Customer Question

I was informed that I may have a virus so I should select Fix it now which I have done but it has taken over 2 days and it is still fixing, Is this normal?
Submitted: 5 months ago.
Category: Software
Expert:  Drshahzad replied 5 months ago.
Thank you for your question.Can you please let me know what your symptoms are.Thank you
Customer: replied 5 months ago.
It just continues to be in the fix mode
Expert:  Drshahzad replied 5 months ago.
Is your question related to your health or do you have a problem with your computer. Your question was posted in the medical category and I am working as a doctor (MD) on this site.
Customer: replied 5 months ago.
My problem is with my computor
Expert:  Viet - Computer Tech replied 5 months ago.
Hi,I'm sorry about the issue. I'm the computer tech; I will help you with your computer problem.Does it show the name of the fixit program?Do you have windows xp, vista, or 7, or 8, 10?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,