How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 538
Experience:  Computer Software Support specialist for more that 10 years
49766785
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I work f a police dept. in northern California and need access

Customer Question

I work f a police dept. in northern California and need access to bypass a BIOS password ***** a Gateway laptop NE56R41u.
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Software Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: I just need to access the BIOS change the boot order to CD/DVD
JA: I stream everything.
Customer: I guess you forgot about me.
JA: Is there anything else important you think the Software Technician should know?
Customer: No, will you be able to assist?
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Software Technician about your situation and then connect you two.
Submitted: 8 months ago.
Category: Software
Expert:  Jess M. replied 8 months ago.
Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.Can you please enter a random password ***** times in a row, then tell me if you get a hash code or error code on screen.Please let me know by replying to me here so that I can help you further.Best regards,Jess