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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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Photoshop CS6 crashed I downloaded from my computer and reinstalled.

Customer Question

Photoshop CS6 crashed I downloaded from my computer and reinstalled.
Photoshop opened but the screen was grayed out
Submitted: 7 months ago.
Category: Software
Expert:  Dustin replied 7 months ago.

Welcome to Justanswer.com, my name is ***** ***** I will do my best to assist you.

To get started, I need to know what type of computer you are using, a Windows XP, Vista, Windows 7, Windows 8, Windows 10 or a Mac.

If its a Mac, please check the OSX version as follows, Click the apple sign at the top left of your screen, then click about this mac. And then where it says version, send that to me as a reply.