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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 504
Experience:  Computer Software Support specialist for more that 10 years
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I Bought Adobe Acrobat XI Pro My file is PDF sent to

Customer Question

I Bought Adobe Acrobat XI Pro
My file is PDF sent to somebody not open and it show signal error 131
Submitted: 5 months ago.
Category: Software
Customer: replied 5 months ago.
if you need my file I will send it to you open I need you tell me right now
Expert:  GeekGal replied 5 months ago.
Hi there! My name is***** am a computer professional with over 15 years of experience with both Mac and Windows computers, phones, tablets, and printers. It would be my pleasure to assist you with this. Please attach the file using the paperclip icon and I will be happy to take a look. If you'd like, I can, with your permission, remote into your computer while you watch and work on the issue for you. If you do not choose to take this service, but need more help, we can continue here.
Customer: replied 5 months ago.
I want you answer about my question
Customer: replied 5 months ago.
you have your emaii to send my file
Customer: replied 5 months ago.
my file is the book for printing company
Expert:  GeekGal replied 5 months ago.
We are not allowed to exchange personal information such as email addresses and phone numbers here in the chat box as it would be visible to all users of the site. For this reason, I have offered the Premium Service of SECURE REMOTE assistance. This will allow me to connect to your computer and work on the problem while you watch. This is optional, and if you choose not to do this, I can try to find a way to help you here. I thought that you were going to upload the file here.