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Jess M.
Jess M., Computer Support Specialist
Category: Software
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Experience:  Computer Software Support specialist for more that 10 years
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I have light room 5 and I thought we would have to reboot the

Customer Question

I have light room 5 and I thought we would have to reboot the hard drive so I backed up the catalogs on the desktop and now I can no longer access any of my photos on light room. I placed the catalogues back on the desk top but the program no longer recognizes them. The actual photos are on back up drives and I backed up the catalogues there also but I cannot get the program to recognize my photos any longer.
Submitted: 11 months ago.
Category: Software
Expert:  Martin replied 11 months ago.
Hello Colleen and welcome.When did the problem start?When you say reboot the hard drive, are you referring to having had Windows reinstalled?Please reply using the box below.Regards,Martin

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