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Viet - Computer Tech
Viet - Computer Tech, Computer Support Specialist
Category: Software
Satisfied Customers: 35270
Experience:  Ten years of computer software and hardware support; Windows 10 8 7 Vista XP & Mac.
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After we changed window 7 to window 10, Microsoft Excel

Customer Question

After we changed window 7 to window 10, Microsoft Excel could no longer be found. How can we have Excel back? Thanks.
Submitted: 7 months ago.
Category: Software
Expert:  Viet - Computer Tech replied 7 months ago.

Hi,

I'm sorry about the issue. Is Microsoft Word program still working fine?

- Can you click on Start, then click on option All apps, then scroll down, then see if (Microsoft Office) Excel shows there?

- And/or can you press at the same time the two keys Windows and R on the keyboard, then type excel then click OK and check?

- If there is still any issue, please let me know the version of your Microsoft Office / Word / Excel program, such as 2003, 2007, 2010, 2013, etc., and where you've purchased Microsoft Office software previously.

Please let me know. Thank you,

Expert:  Viet - Computer Tech replied 7 months ago.

If needed, you can uninstall / reinstall your Microsoft Office software.

Or you can use the free OpenOffice software:

http://www.openoffice.org/

Please let me know. Thank you,

Expert:  Viet - Computer Tech replied 7 months ago.

Hi,

Do you still need help with this? Or with anything else?

If you have any trouble, I can also connect remotely to your computer and fix the issue directly for you.

Please reply at the box below to continue. Thank you,

Expert:  Viet - Computer Tech replied 7 months ago.

If you still need help with this issue, please reply at the box below, so I can help further. If everything is fine, can you please take a moment to rate my service by clicking on the 5-star icon at the top, then click on Submit. Thank you very much,

Expert:  Viet - Computer Tech replied 2 months ago.

Hi,

I know this has been a few months, but I'd like to check if you still need help with the Office / Excel issue.

Please reply at the box below to continue. Thank you,