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Richard, Software Specialist
Category: Software
Satisfied Customers: 30099
Experience:  Over 15 year experience in Computers, Mobile devices and Networks
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Have Fi USB pre paid Telstra account. I have previously

Customer Question

Have Hi Fi USB pre paid Telstra account. I have previously been able to access this account by pressing go to your account and accessing all details such as usage and other details. I am now redirected to web page and can not figure out what I need. Trust you are able to help me as I am totally confused.
Terri Johnson
Submitted: 5 months ago.
Category: Software
Expert:  Richard replied 5 months ago.
Hi there Terri and welcomeIt is likely you have ran out of credit and the web page you are directed to is requesting that you purchase more credit.What exactly do you see on the web page?