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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 538
Experience:  Computer Software Support specialist for more that 10 years
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I can not open the program i was on with Jacob from apple support

Customer Question

I can not open the program i was on with Jacob from apple support and they tried to reach you because we still could not open even after sitting down and open in safe mode and restart after emptying the cashe files
Submitted: 8 months ago.
Category: Software
Expert:  caraleneK replied 8 months ago.
Hello. My name is***** will be providing an answer to your question todayThank you very much for giving us an opportunity to help you. Do you have this problem on all your programs or only one? Also what version of OS do you use. Waiting your feedback to help you