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Dustin, Computer Support Specialist
Category: Software
Satisfied Customers: 12826
Experience:  I have vast experience with configuring & repairing and utilizing software.Also worked in The US Army as A Network Switching Systems Operator/Controller
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Where can I find an expert to troubleshoot problems we're having

Customer Question

Where can I find an expert to troubleshoot problems we're having with our Muse In Design new website? We are getting desperate.
Submitted: 10 months ago.
Category: Software
Expert:  Jason Jones replied 10 months ago.
Hello,I am the person that will be helping you today.May I ask how I can help today?I will be standing by, looking forward to your response.Thank you,Jason
Customer: replied 10 months ago.
I need the name and contact info for an Austin actual person to troubleshoot an Adobe Muse In Design website that just went online and has multiple problems
Customer: replied 10 months ago.
Are you going to supply a name and contact info for an Austin technician who can address those particular problems?
Expert:  Jason Jones replied 10 months ago.
We are a group of technicians/experts here who help with such types of issues. Are you asking for a local person's contact information?
Customer: replied 10 months ago.
Yes, we need a live body, not a phone connection.
Expert:  Jason Jones replied 10 months ago.
We offer secure remote assistance sessions which will allow me to remote into one of your systems and work on the issues. When the remote begins, a chat window will appear on which we can communicate.
Customer: replied 10 months ago.
There's no way we'd turn over our site to someone we don't know to "work on the issues."
Expert:  Jason Jones replied 10 months ago.
Okay, I suggest that you look in the phonebook for someone or google search for someone locally. We offer support, we don't refer others.
Expert:  Dustin replied 10 months ago.
Hello, my name is ***** ***** I will do my best to assist you. If you are looking for a referral in the Austin Area.. Id suggest contacting this man. His email address and phone number are on his page, located in the Austin area.. And considering that hes both a web designer and professor, Im certain that even if he didnt have time to help you. He would have a list of local Muse experts he had either taught or was still teaching who could connect with you in person, and you could contract to repair / build your site. If you have further questions, let me know. I strive to provide great service, and greatly appreciate a rating of excellent ( 5 stars ) selected and submitted below this answer or at the top right of the screen. I always answer follow up questions.Dustin S.Senior Technician and Network Switching Systems Operator / Maintainer.