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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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Tried to update new software on my iPad and now all I get is

Customer Question

Tried to update new software on my iPad and now all I get is the signal to plug in the cord with an I-Tunes icon above it. Can not get past this screen
Submitted: 7 months ago.
Category: Software
Expert:  Cody replied 7 months ago.
Hello. My name is ***** ***** I will be assisting you today.
Expert:  Cody replied 7 months ago.
Do you have itunes installed? If so, plug your ipad into your computer and open up itunes.
Expert:  Cody replied 7 months ago.
Checking in to see if you still need help with this issue, if so please reply at your convenience.