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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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I CANNOT GET MY PORTFOLIO . SOMETHING COMES UP ABOUT JOINNING

Customer Question

I CANNOT GET MY PORTFOLIO . SOMETHING COMES UP ABOUT JOINNING A NEW ?SYSTEM
JA: Sometimes things that you think will be really complicated end up being easy to fix. The Software Technician I'm going to connect you with knows all the tricks and shortcuts. Tell me a bit more about what's going on so he can help you best.
Customer: I JUST TOLD YOU, I CANNOT GET MY PORTFOLIO
JA: Is there anything else the Software Technician should be aware of?
Customer: NO
JA: OK. Got it. I'm sending you to a secure page on JustAnswer so you can place the $5 fully-refundable deposit now. While you're filling out that form, I'll tell the Software Technician about your situation and then connect you two.
Submitted: 7 months ago.
Category: Software
Expert:  Cody replied 7 months ago.
Hello. My name is ***** ***** I will be assisting you today.
Expert:  Cody replied 7 months ago.
Can I remotely connect to your computer, so I can troubleshoot this issue with you?
Customer: replied 7 months ago.
YES
Expert:  Cody replied 7 months ago.
ok sent offer
Expert:  Cody replied 7 months ago.
Checking in to see if you still need help with this issue, if so please reply at your convenience.