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caraleneK
caraleneK, Software Engineer
Category: Software
Satisfied Customers: 574
Experience:  You one stop software Engineer
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I have Adobe Reader DC but cannot open pdf or jpeg downloa

Customer Question

I have Adobe Reader DC but cannot open pdf or jpeg downloads
Submitted: 7 months ago.
Category: Software
Expert:  caraleneK replied 7 months ago.
Hello. My name is***** will be providing an answer to your question todayThank you very much for giving us an opportunity to help you.Do you get a error if you open a doc with your pdf ??If you like i can log on to your machine and help you. Waiting your feedback
Customer: replied 7 months ago.
please do log in I have turbo meeting
Expert:  caraleneK replied 7 months ago.
Ok do you have team view on your machine ??
Customer: replied 7 months ago.
no
Expert:  caraleneK replied 7 months ago.
It free software. Please download it from here https://www.teamviewer.com/en/download/windows/
Expert:  caraleneK replied 7 months ago.
when done with the download open the team view icon on your desktop on your left hand site you see a USER ID and PASSWORD ***** send this info to me and leave the icon open for me to log on
Customer: replied 7 months ago.
user id 161 074 415
paswd 3907
Expert:  caraleneK replied 7 months ago.
Thanks i log on
Expert:  caraleneK replied 7 months ago.
can i log back in please when you have time please load foxit reader and see if you can open the file i need to confirm the file is still fine
Expert:  caraleneK replied 7 months ago.
Hello again today hope you well today please let me know when i can log on to fix this problem for you.