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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 504
Experience:  Computer Software Support specialist for more that 10 years
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I purchased Adobe Ills CS2 and have been using is

Customer Question

I purchased Adobe Ills CS2 and have been using is for many years. I got a new computer and windows 10 and installed it. It works but I must re-register and it won't let me do it. And your phone registration no longer works. I have tried everything and you don;t have any phone numbers for a customer to call, what a shame. I only have 10 days left.
My serial number is ***** I don't feel I should have to pay to
have it registered again. My email is***@******.***.
I need you to register it for me. Thanks.
Submitted: 6 months ago.
Category: Software
Expert:  Viet - Computer Tech replied 6 months ago.
Hi,I'm sorry about the issue. This is a very old version of Adobe program; Adobe does not support it any more, but I've seen this issue before, so I will be able to fix it for you. I'm an independent computer tech; I will fix this issue for you. Do you have an Adobe ID account yet?Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?Please reply at the box below. Thank you,
Expert:  Viet - Computer Tech replied 6 months ago.
When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.