How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 526
Experience:  Computer Software Support specialist for more that 10 years
49766785
Type Your Software Question Here...
Jess M. is online now
A new question is answered every 9 seconds

I'm using IE 11 and when I try to use my Go Daddy web

Customer Question

Hello, I'm using IE 11 and when I try to use my Go Daddy web mail and click on compose I get a pop up saying that I have IE browser blocker turned on. I've gone to internet tool and privacy and turned off the pop up blocker but this does not help. Any ideas?
Submitted: 7 months ago.
Category: Software
Expert:  Martin replied 7 months ago.
Hello Jack and welcome.When did the problem start?Have you checked to see if you have any browser plugins like AdBlock Plus?Please reply using the box below.Regards,Martin
Customer: replied 7 months ago.

Just started and no, no additional blockers added or running that I'm aware of.

Expert:  Martin replied 7 months ago.
If it was working before, the easiest way would be to reset IE to its default settings.To do that: 1) Press WindowsKey+R (WindowsKey can be found on the bottom left of the keyboard between Ctrl and Alt and usually has a flag-like icon on it) type inetcpl.cpl then hit Enter. 2) Click on the Advanced tab 3) Click Reset 4) Tick the box that says Delete personal settings 5) Click Reset, Close
Customer: replied 7 months ago.

Will resetting to default dump any bookmarks or toolbars, etc.?

Expert:  Martin replied 7 months ago.
Just the toolbars
Customer: replied 7 months ago.

Will it change favorites bar as well?

Expert:  Martin replied 7 months ago.
It will remove it but it wont touch your favorites, you can re-enable it by right clicking on the menubar at the top and selecting it again