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Asriel, Computer Enthusiast
Category: Software
Satisfied Customers: 72
Experience:  I am a Computer Engineering major and I have been working with computers for six + years both personal and commercial.
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My husband just arrived in London and Google has him locked

Customer Question

My husband just arrived in London and Google has him locked out of his laptop because they think someone is trying to break into it. How can this be solved?
Submitted: 6 months ago.
Category: Software
Expert:  Asriel replied 6 months ago.
Hello! When he created the account, you would have been given 10 hard coded 2 factor authentication codes, do you happen to have those. That will be how you can get in. What kind of computer is it?