How JustAnswer Works:

  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.

Ask Chris Baxter Your Own Question

Chris Baxter
Chris Baxter, Programmer
Category: Software
Satisfied Customers: 243
Experience:  Java, iOS, VB.net, SQL, C+, C++, Obj C
68869132
Type Your Software Question Here...
Chris Baxter is online now
A new question is answered every 9 seconds

I deleted a file. I used winrecover. did not work, I have

Customer Question

I deleted a file. I used winrecover. did not work, I have Norton
Submitted: 8 months ago.
Category: Software
Expert:  Chris Baxter replied 8 months ago.
Hello!A few starting questions, first, what windows version are you using? Second, have you backed up the system recently? And third, have you installed anything?
Expert:  Chris Baxter replied 8 months ago.
The best method for recovering, is to make a bootable Unix Live CD/DVD, boot from it, and recover the data using the steps outlined at the following website. You may not be able to recover the data if you install Recuva or if you had to install winrecover, because the data could have been written over with the information from the program. When something is deleted, it may sit there until something fills the index it resided in, then it is gone.http://www.howtogeek.com/howto/13706/recover-deleted-files-on-an-ntfs-hard-drive-from-a-ubuntu-live-cd/