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Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 537
Experience:  Computer Software Support specialist for more that 10 years
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I cant keep dragon loaded ,every time I shut my computer down

Customer Question

I cant keep dragon loaded ,every time I shut my computer down I cant get dragon to reload I have loaded it about 4 times, and then a box with an error shows up I am no computer wiz . I have a dell enspiron 15 with windows 10(laptop) I also have a dell inspiron an earlier model
Submitted: 9 months ago.
Category: Software
Expert:  Jason Jones replied 9 months ago.
Hello,I will be the person helping you today. I can see that you may need a little bit of extra help. May I start a secure remote assistance session on your computer and help you resolve the problem? Once the remote session begins, we will be able to communicate via a chat window on your computer.Thank you,Jason