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Ask Jess M. Your Own Question

Jess M.
Jess M., Computer Support Specialist
Category: Software
Satisfied Customers: 528
Experience:  Computer Software Support specialist for more that 10 years
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My canon (m.p.610) is currently displaying the words.

Customer Question

my canon (m.p.610) is currently displaying the words. SERVICE REQUIRED, & will not operate. Can you help?
Submitted: 8 months ago.
Category: Software
Expert:  Stefan T replied 8 months ago.

Hi I am Stefan and will be glad to help. Along with your "Service Required" message there should be an error code. Do you see this code?

Expert:  Stefan T replied 8 months ago.

I will be glad to still help you but I need to know the error code you are receiving. Thank you

Expert:  Nathan replied 8 months ago.

Hello, I’m Nathan, and I’ll be assisting you today. My livelihood depends on your positive feedback, so your satisfaction is my highest priority.

Sorry to hear you’re having trouble.

Can you please tell me any specific error code/number you are getting, such as B200, 5B00, C000, etc?

Expert:  Nathan replied 8 months ago.

Do you need help with this, Tom?