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John
John, Software Support Specialist
Category: Software
Satisfied Customers: 5156
Experience:  I have been in this industry for more that 7 years. I do mainly installing, configuring and troubleshooting of software issues.
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I am trying to password protect. I go to View__>Tool but

Customer Question

I am trying to password ***** I go to View__>Tool but I do not see options in this selection to get to password.
Submitted: 1 year ago.
Category: Software
Expert:  John replied 1 year ago.

Hello my name is***** will be assisting you today. I will try my best to help you

Sir could you please explain what are you trying to password *****?

Which is the operating system installed in the PC.Is it windows Xp, Windows Vista, Windows 7, windows 8, Windows 10 or any other

Sincerely,
John

Note: - Please reply using the box below.

Customer: replied 1 year ago.
a pdf file. I use an apple but the person needing to do this uses Windws7 i believe
Customer: replied 1 year ago.
it is windows 7
Expert:  John replied 1 year ago.

Thank you for the details.

Have you already created this pdf file or going to create new one ?

Customer: replied 1 year ago.
i have a pdf file. I am trying to apssord protect any pdf file I have.
Expert:  John replied 1 year ago.

Are you trying to do this using adobe reader or any other pdf application?

Customer: replied 1 year ago.
adobe reader
Expert:  John replied 1 year ago.

Please try the following

Open the file in adobe reader then click on File>>>Document settings then see if there is a option called security options.

Let me know

Customer: replied 1 year ago.
i do not see the document option under file
Expert:  John replied 1 year ago.

Is this the free version of adobe reader or paid one ?

Customer: replied 1 year ago.
paid I thought
Expert:  John replied 1 year ago.

For paid version it suppose to show the Document settings in file if not please check for tools tab and see if you can find it or security options.

Let me know

Customer: replied 1 year ago.
in tools tab is see export, create, edit, send and store PDF
Expert:  John replied 1 year ago.

Looks like free version,In that case you can try adding password ***** PDF file online using website.

do you want to try that?

Customer: replied 1 year ago.
Expert:  John replied 1 year ago.

Please try this website that offers to password ***** the file https://foxyutils.com/protectpdf/ once that page is opened upload the PDF file that needs to password ***** then in step 3 select the option to require opening password ***** enter the password ***** you needed for that PDF file.

Please check a pdf file and let me know the result

Expert:  John replied 1 year ago.

were you able to password ***** the PDF file using the link i gave above?

Sincerely,
John

Expert:  John replied 1 year ago.

If it worked please rate my services/answer positively using the options just below this box or above this page select the rating and click on submit. If it didn’t work please let me know and we will try other options.Have a Great God Blessed Day. If you need any help in the future please use this link to ask for me http://www.justanswer.com/computer/expert-john/

Sincerely,
John

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